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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jon Williams

July 8, 2024

5  out of  5 rating by Jon Williams
"Knowledgeable and friendly. I've had Ed as my agent for 20+ years and he and his assistant have always been very helpful."
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Anthony Ramoz

April 6, 2023

5  out of  5 rating by Anthony Ramoz
"If you need Insurance,THIS is the place to go👍👍👍👌👌👌"
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Felecia Moore

February 11, 2023

5  out of  5 rating by Felecia Moore
"Good insurance agent and company"
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Daniel Simpkins

December 5, 2022

5  out of  5 rating by Daniel Simpkins
"Thanks Mr. Ed!"
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Lina Robson

July 5, 2021

5  out of  5 rating by Lina Robson
"My Dad had been a client for over 30 years and this company was incredibly helpful in supporting me with navigating the affairs my Dad's estate after he passed away. Thank you for your incredibly compassionate service during these past few months."
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Leonard Hawkins

December 11, 2020

5  out of  5 rating by Leonard Hawkins
"I have been a customer of State Farm since the early 90s and I have had Ed Setliff as my Agent since moving to Virginia in 96. The customer service is top notch. When I call, and it is rare, they make me feel like I am talking to someone that knows me and as if we just spoke. Thanks for all the great service and always being there. Len"
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Ron Evry

December 9, 2020

5  out of  5 rating by Ron Evry
"Ed Setliff and his staff are friendly and highly professional. They will go to bat for you if needed."
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Melissa Diederiks

October 27, 2020

5  out of  5 rating by Melissa Diederiks
"We have carried ALL of our insurance plans (home, auto, business, boat, motorcycle, RV, Personal Umbrella, etc.) through Ed Setliff's State Farm Agency for over 25 years and have always been well taken care of by Ed, Natalie & Kathy. Whenever issues arise, (especially when we had teenage drivers - yikes!), Ed, his team, and the State Farm Claims Dept. are easy to work with and promptly take care of our needs. I never worry about calling with questions or concerns about our policies, because they are always gracious with their time and attention. We are fortunate to be part of the Ed Setliff family!"
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Wanda Tucker

October 22, 2020

5  out of  5 rating by Wanda Tucker
"Mr Setliff is very patient, he always finds a way to meet the needs of his customers!"
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October 12, 2020

5  out of  5 rating by HELEN PACHECO
"Love that they know me by name. Also they treat me like a family member not a number. I have known them since 2008. I will never change due to the service I get from this office. I love you guys."
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james bvicon

March 2, 2020

5  out of  5 rating by james bvicon
"Apologize. Did not intentionally rate agent. Ed is the greatest. Have been with him for decades now."
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Brittany Owen

February 14, 2020

5  out of  5 rating by Brittany Owen
"I've been a client with this office since 2014 and they are AMAZING. The staff are very helpful and return calls promptly. I can't say enough good things about them."
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Martin Blanco

February 8, 2020

5  out of  5 rating by Martin Blanco
"Excellent Service!!"
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severina dsouza

April 3, 2019

5  out of  5 rating by severina dsouza
"Ed Setliff has covered Insurance on several of our properties and all our vehicles for 30 years. On occasions when we had claims for damages, Ed went all out to assist us in filing our claims and ensuring maximum settlement. We are very fortunate in having Mr. Setliff (and his pleasant and efficient staff) as our Agent and unhesitatingly recommend him for all your Insurance needs."
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John Guernsey

August 31, 2016

5  out of  5 rating by John Guernsey
"Ed Setliff and his team have been consistently helpful to us whenever we had a need--both with our home and with our cars. He has been immediately available whenever I've called and has always put us on to top-notch contractors and service personnel who responded to us promptly. I recently had an object smash into my windshield; I called Ed and had my claim filed and an appointment arranged for replacement before I even reached my destination. I recommend Ed and his team wholeheartedly."
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S Bill

July 27, 2011

5  out of  5 rating by S Bill
"They are always there to awnser my questions and have helped solve my issues many times."